What is the role of emotion in computer-mediated communication (CMC)
and can online interaction be considered a more useful tool than face
to face (F2F) interaction in treating certain psychological ailments?
Scientific experiments have concluded that there is no indication that CMC is a less emotional or less personally involving medium than F2F.
On the contrary, emotional communication online and offline is surprisingly similar, and if differences are found they show more frequent and explicit emotion communication in CMC than in F2F.
In fact for certain ailments like burn-out, depression, post-traumatic stress disorder (PTS) and mourning, online therapy has proven to be a very effective means of helping people cope and recover
Reference
Scientific experiments have concluded that there is no indication that CMC is a less emotional or less personally involving medium than F2F.
On the contrary, emotional communication online and offline is surprisingly similar, and if differences are found they show more frequent and explicit emotion communication in CMC than in F2F.
In fact for certain ailments like burn-out, depression, post-traumatic stress disorder (PTS) and mourning, online therapy has proven to be a very effective means of helping people cope and recover
Reference
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